IMS SMART - SAMSUNG
Re-branded in 2015, IMS-Smart was initiated with the name of National Mobile Hub in December, 2012. IMS-Smart has retail stores that operates the sales, business promotion and branding with its team of 108 professionals. The commodities traded under IMS-SMart are branded Samsung mobile phones, Electronics and branded accessories. The only company in the country to own 9 exclusive retail stores.
The facilities that can be enjoyed by every IMS-SMart customers are:
1.EMI Facility
EMI facility is one of the facilities added on the service list of IMS-SMart keeping in mind the financial convenience for its customers. Every customer procuring a product higher than Rs. 20,000 can be benefited by this service. Customers can take EMI plan making 0% down payment (via all partner banks except Laxmi Bank) or 30% down payment through Laxmi Bank and installment plan can be chosen from 3 months, 6 months, 9 months, 12 months or 18 months.
The current Banking Partners for EMI Facility are:
- Machhapuchchhre Bank Ltd.
- Nepal Investment Bank Ltd.
- Citizens international Bank Ltd.
- Mega Bank Ltd.
- Sanima Bank Ltd.
- Laxmi Bank Ltd.
- Global IME bank Ltd.
- NMB Bank Ltd.
- Sunrise Bank Ltd.
- Nabil Bank
- NIC Asia
2. 9 brand shops spread all over Nepal and service centers operating 365 days from 10am to 7pm in few locations.
IMS-SMart has 9 Samsung authorized brand shops all over Nepal. Every outlet operates from 10am to 7pm and some of them are available for 365 days a year. The detailed location and contact numbers for the convenience of our customers are listed below:
| S.N. | District | Local Address | Branches | Contact |
| 1 | Kathmandu | Near Pipal Bot Chowk | Bouddha | 9802000433 |
| 2 | Rupandehi | Below Hotel kandara, Traffic Chowk | Butwal | 9802002607 |
| 3 | Kailali | Nayabazar | Dhangadi | 9802002624 |
| 4 | Kathmandu | Sherpa Mall, Durbarmarg | Durbarmarg | 9802002837 |
| 5 | Lalitpur | Near Alka hospital | Jawalakhel | 9802002837 |
| 6 | Kamaladi | Royal Singhi Hotel Arcade | Kamaladi | 9802002614 |
| 7 | Kathmandu | People's Plaza | Khichhapokhari | 9802002831 |
| 8 | Kathmandu | Pako | Newroad | 9802002613 |
| 9 | Kaski | Mahendrapool | Pokhara-1 | 9802002602 |
Every company is now customer centric and wants to achieve its objective by satisfying customers. IMS-Smart has been very effective in satisfying its customers and achieving their objectives.