Re-branded in 2015, IMS-Smart was initiated with the name of National Mobile Hub in December, 2012. IMS-Smart has retail stores that operates the sales, business promotion and branding with its team of 108 professionals. The commodities traded under IMS-SMart are branded Samsung mobile phones, Electronics and branded accessories. The only company in the country to own 9 exclusive retail stores.

The facilities that can be enjoyed by every IMS-SMart customers are:

1.EMI Facility
EMI facility is one of the facilities added on the service list of IMS-SMart keeping in mind the financial convenience for its customers. Every customer procuring a product higher than Rs. 20,000 can be benefited by this service. Customers can take EMI plan making 0% down payment (via all partner banks except Laxmi Bank) or 30% down payment through Laxmi Bank and installment plan can be chosen from 3 months, 6 months, 9 months, 12 months or 18 months.
The current Banking Partners for EMI Facility are:

  1. Machhapuchchhre Bank Ltd.
  2. Nepal Investment Bank Ltd.
  3. Citizens international Bank Ltd.
  4. Mega Bank Ltd.
  5. Sanima Bank Ltd.
  6. Laxmi Bank Ltd.
  7. Global IME bank Ltd.
  8. NMB Bank Ltd.
  9. Sunrise Bank Ltd.
  10. Nabil Bank
  11. NIC Asia

2. 9 brand shops spread all over Nepal and service centers operating 365 days from 10am to 7pm in few locations.
IMS-SMart has 9 Samsung authorized brand shops all over Nepal. Every outlet operates from 10am to 7pm and some of them are available for 365 days a year. The detailed location and contact numbers for the convenience of our customers are listed below:

S.N. District Local Address Branches Contact
1 Kathmandu Near Pipal Bot Chowk Bouddha 9802000433
2 Rupandehi Below Hotel kandara, Traffic Chowk Butwal 9802002607
3 Kailali Nayabazar Dhangadi 9802002624
4 Kathmandu Sherpa Mall, Durbarmarg Durbarmarg 9802002837
5 Lalitpur Near Alka hospital Jawalakhel 9802002837
6 Kamaladi Royal Singhi Hotel Arcade Kamaladi 9802002614
7 Kathmandu People's Plaza Khichhapokhari 9802002831
8 Kathmandu Pako Newroad 9802002613
9 Kaski Mahendrapool Pokhara-1 9802002602

Every company is now customer centric and wants to achieve its objective by satisfying customers. IMS-Smart has been very effective in satisfying its customers and achieving their objectives.